My tired and aching feet need new shoes but I can’t find any.
It’s probably my own fault that my feet do not work as they were designed to do, having spent most of my working life wearing safety boots and the rest of the time wearing slip-on type loafers.
And these here Clark’s are the only comfortable shoes I have.
So I go to their shop but, not seeing any on display, I ask “Do you have any more shoes like these?”
“No, but we have these which are the new improved style which replaces them”
Now when I hear or see the words “new improved” I get suspicious. It usually means we found a cheaper way to do it
Well, they look OK but I notice that they have the word Clark’s embossed on them so I ask “Do you have any without the writing on them?” “Please.”
Salesman then starts to tell me how lots of people like the brand names and blah blah….
So I say “Yes I know but I didn’t ask you that. Do you have any without the writing on them?” “Please.”
Slight hesitation and then he starts again “Lots of people like wearing branded blah blah drivel…..”
“Sorry” I say “But do you have any without your brand on them? “Please” “Yes or no?”
Further hesitation followed by another futile attempt at marketing/sales blether before I said “So that means no, does it?” “I’ll go somewhere else.” “Thank you”
I looked in M&S because I remember buying some shoes there years ago and they were one of the most comfortable pair of shoes I have ever had. Had a look and saw some that appeared suitable and, more to the point, they were not emblazened with any adverts. But I was short of time so went home and looked on-line for them.
Sigh of relief.
M&S sent an email confirming the order along with a number which they said was a tracking code but they forgot to tell me which parcel company so I couldn’t track the delivery status.
Three days later they were delivered and, oh dear! Where the previous M&S shoes had been excellent these were the opposite.. They were the right size and fit except for one thing: they were impossibly tight across the instep such that I would have done serious damage to my metatarsals if I tried wearing them.
And as for the Airflex thing…… that’s a joke. A wooden sole would be more flexible!
So I took them to the shop and asked for a refund.
Because I bought on-line I can’t have a refund, only a credit voucher. They could have credited my card for me but I didn’t have it with me and no, they could not give me cash: company policy innit.
So I have a M&S credit voucher but no shoes and I can’t use it to buy M&S shoes because they are all cheap and nasty Chinese rubbish.
Looks like I shall be buying lots of M&S socks in the future but at least I know they will fit and be comfortable.