Walmart has said they expect a 40% e-commerce increase (in dollar terms) over the next 12 months.
Here’s my view on them vis-a-vis Out-Amazoning Amazon: Amazon is in trouble. Serious trouble.
WalMart has done a lot with their online presence of late. Further, and far more importantly, they do not charge a “subscription fee” for some “premium” tier such as Amazon does with Prime.
Why is this important? Several reasons:
1. Walmart now handily beats Amazon for a lot of products when it comes to price. In fact if you don’t check Walmart’s online listing before ordering from Amazon you are a fool and almost-certain to overpay. It’s that blatant now, and has been getting more-so over the last few months.
2. You need buy no special plan to get free delivery. You can, as with Amazon, get free delivery to your house if you have a modest amount spent in one transaction. However, you can also get free delivery to any of WalMart’s stores irrespective of the amount of the transaction and typically the product is there in 2-3 days — in other words, just as fast as PRIME. WalMart will hold it at their customer service desk for about a week and you can come get it at your leisure.
Over here, ASDA [Walmart] is losing much grocery business to the likes of Lidl and Aldi but George is still doing well, plus they do the collect or deliver business.
What put me off Amazon was that they would deliver damaged or lesser goods than ordered and then insist if I wanted the item replaced, I had to courier it at my expense to them. As for Prime, it’s just not worth that sort of money.
Hope Amazon goes to the wall.